SCORM Upload Issues in the LMS ASP

SCORM Upload Issues in the LMS ASP

When you are ready to publish an eLearning course from your authoring tool, be sure to select the standard for LMS Output SCORM 1.2 or SCORM 2004. Here are a list of basic requirements to ensure successful content deployment in the LMS:

  • There are several places noted below which must not include any special characters (e.g. @, $, &, etc.) Note: Allowable characters are alphanumeric (A-Z and 0-9), hyphen (-), and underscore (_). 
    • The course code in the LMS
    • The filename of the SCORM output .ZIP file
    • On rarer occasions, some areas within the authored content itself, including the titles and identifiers that may be part of the publishing settings.  Depending on how the content is authored, it  could pose a potential problem if they exist in quiz titles, question titles, answer choices, or any place where interactional and navigational data in the SCORM/XML files could be suspect. 
  • The eLearning authoring tool you use for zipping content can impact the folder structure and therefore the location of the SCORM XML manifest file. After your content is zipped, ensure that the "imsmanifest.xml" file is located in the root of the zipped file, not within any of the file's folders.
  • There is a SCORM file size limit of 180 MB. For files exceeding that size, you can contact Latitude Support to make arrangements for uploading the oversized file.
  • NoteLatitudeLearning does not provide eLearning content authoring support for your courses. If you have tried troubleshooting issues but cannot determine why content will not launch or score properly in the Latitude LMS, please contact the Client Care Team only after you have:
    • Thoroughly reviewed Latitude’s training materials
    • Reached out to your authoring tool’s Support team for guidance
    • Verified that your course is behaving correctly in SCORM Cloud or Articulate Test Suite
Note: All eLearning Courses containing Flash must be updated prior to the end of 2020 when Adobe ends support for Flash Plugins. All browsers are incrementally decreasing support for Flash with each new release. Courses should be republished in HTML5 or HTML5/Flash Backup formats.
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